With the funding from this recent announcement, we’ll be investing in improving our technology with new AI capabilities and additional productivity features for call centers, including machine learning, sentiment analysis, and insights. These three themes will be implicated in Aircall’s product roadmap to deliver rich and insightful moments between our customers and theirs. These focus areas are call analytics, conversational context, and speech recognition. We believe that three key focus areas drive customer interest, and loyalty. We are dedicated to ensuring that our investments in our technology will continue to empower professionals to have richer business conversations. We always had the powerful drive to help millions of professionals create better communication between them and their customers. Aircall’s cloud based phone solution modernizes the customer experience and enables support and sales agents to have smarter conversations. Over the past year, companies of all sizes experienced an accelerated growth in their digital transformation, and at the same time, their customers increased their expectations around personalized and convenient service. With this fundraise, we can continue our mission of changing how professionals use the phone on a daily basis.
Thank you, we are excited to share the news and are thrilled with Aircall’s quick growth. _ Hi Olivier, congratulations on the recent funding and valuation! What are your comments on the impact of this to the contact center industry and the future of Aircall?
AIRCALL 120M GOLDMAN SACHS GROUP 1B TSEBLOOMBERG SERIES
Leading cloud-based voice platform provider Aircall recently announced a $120M Series D funding round led by Goldman Sachs CEO at Aircall – Olivier Pailhes has a chat with SalesTechStar to discuss the funding further as well as what it means for the company and contact center industry:
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